Planet Norm Workforce
Say hello to your new Normies.
A crew of helpers built for home services, the trades, and just about any business with customers to serve. They answer, they book, they price, they schedule. They never sleep, never call in sick, and never let a lead go cold. Anything, but the Norm.
A Normie is a trained crew member that lives inside your business. Each one has a name, a face, a job, and your way of doing things: your services, your prices, your area, your hours. Customers reach them by phone, text, or chat. They sound like your best employee on a great day, and they hand off to a real person the moment it matters.
Built for roofers, builders, HVAC, plumbing, and electrical — and for salons, restaurants, clinics, law offices, shops, brokerages, dealerships, and accountants.
The whole job, start to finish
- Answer every call and text in seconds, 24/7
- Book the appointment on your real calendar
- Price the job with your materials and your margins
- Send the proposal and collect the signature
- Schedule the crew and order the materials
- Follow up after the job and ask for the review
The honest part, built in
- Every Normie says it is an automated assistant at the start of each call and chat. No pretending to be human.
- Recorded calls say so. Consent rules differ by state, so we default to telling everyone.
- Texts go only to customers who agreed to get them, and every message honors a stop reply (TCPA).
- A human can jump in at any moment. Quotes above your set limit and anything unusual come to you first.
- Customer data stays inside the client's own account.
Put a Normie on your crew
Tell us about your business and we will show you what your Normies can do.
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